What Is the Inbox Health Score?
Your Inbox Health Score is a 0-100 metric that measures how well-managed your email inbox is. It's calculated from multiple factors and updates in real-time as you manage your email.
Scoring Factors
Unread Ratio (25%): What percentage of your inbox is unread? Lower is better.
Email Age (20%): How old are the emails in your inbox? Newer is better.
Subscription Ratio (15%): What percentage is newsletters and promotions? Lower is better.
Response Time (20%): How quickly do you respond to important emails? Faster is better.
Cleanup Activity (20%): Are you actively maintaining your inbox? More activity is better.
Score Ranges
- 90-100: Elite — your inbox is a well-oiled machine
- 70-89: Good — well-managed with room for optimization
- 50-69: Average — keeping up but spending too much time
- 30-49: Below Average — email is consuming too much of your day
- 0-29: Critical — immediate intervention needed
Improving Your Score
Quick wins: Archive old emails, unsubscribe from 10 lists, set up one Patrol rule.
Medium-term: Enable AI categorization, create daily cleanup rules, establish a processing routine.
Long-term: Maintain automation rules, run monthly audits, monitor trends.
Tracking Progress
Your Health Score history is tracked over time. View the trend on the Health Score page to see whether your inbox management is improving, stable, or declining. Set a goal and work toward it systematically.